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NELFUND addresses complaints on student loan portal hours after launch



The Nigerian Education Loan Fund (NELFUND) has  addressed recent complaints from some students who are facing challenges while trying to apply on the Student Loan Application portal.

The organization therefore addressed some of these issues collectively as follows:

ThePressNG recently reported that the launch of the application portal of the Nigerian Education Loan Fund (NELFUND) for the first phase of its student loan scheme, targeting students from federal institutions nationwide.

The loan website, which went live early Friday, is now accessible for students of federal tertiary institutions as part of the scheme’s pilot phase.

NELFUND’s Media and Public Relations Lead, Mr. Nasir Ayitogo, provided detailed step-by-step instructions for applying for the loan.

ThePressNG reports that President Bola Tinubu first introduced the student loan policy in June 2023, aiming to provide interest-free loans to students.

Although the scheme was initially set to launch in October 2023, it was postponed and re-enacted in April 2024. Finally, NELFUND announced that the loan application and issuance portal would open on May 24, and it is now operational.

Here are some of the complaints made by applicants on “X”:

@BoiDamz-  “Okay okay you’ve launched. But what about the state universities why aren’t they included or aren’t they public schools too? We pay to much in states uni to be abolished from the scheme”

@larrydybest – “Why is Federal College of orthopedic technology igbobi lagos not captured on this student loan program”

@AbdulhamidAdamc- “Pls Education detail verification is not going. It keeps saying the details are not found. Many of us have tried with little luck. Pls look into this. Thank you”.

@Veekthurr- “My NIN has refused to be verified.  Have been trying it all morning.  What’s the problem?”

@IbumoreElias –  “University of Jos is not on the app”

@JaphetKamile said, “My university is not on the site? Federal university of allied health sciences Enugu!

@Veekthurr stated, “The site has refused to verify my NIN since morning. I’ve tried it over and over again.  Please fix this.  Thank you”.

According to NELFUND, its website has Frequently Asked Questions to answer common questions that the applicants may have regarding the Students’ Higher Education Loan in a brief and easy-to-understand way.