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Over-billing, disregard for metering, community transformer problems top electricity consumers complaints – FCCPC 

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FCCPC Adamu Abdullahi e1707138036867

The Federal Competition and Consumer Protection Commission (FCCPC) has stated that the major complaints of electricity consumers against distribution companies (Discos) were problems relating to over-billing, disregard for metering, community transformer problems and others.  

The Acting Executive Chairman of the FCCPC, Adamu Abdullahi stated this at the end of a four-day event meant to address problems of customers around the Ikeja Disco coverage area.  

Abdullahi highlighted those complaints related to the power sector dominated the feedback received by the commission, prompting an increased urgency to organize the forum. 

Furthermore, he explained that the forum serves as a critical platform to unify all relevant parties, facilitating a space where consumer issues can be heard and addressed effectively and enjoined Discos to address customers complaints as fast as possible.  

The FCCPC’s executive chairman stated that the organization would secure promises from electricity distribution companies (Discos) regarding specific timelines for resolving these complaints. 

He also noted that the commission succeeded in involving both the Nigeria Electricity Regulatory Commission (NERC) and the Nigerian Electricity Management Services Agency (NEMSA) in the forum, enhancing its effectiveness. 

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