Passport delay: Not all types of passport issuance have timeline of two weeks – NIS Clarifies

The Nigeria Immigration Service’s (NIS) Acting Comptroller General, Caroline Adepoju, has clarified that there is not a uniform two-weeks timeline for all passport issuance categories. 

This is against the backdrop of the Minister of Interior, Olubunmi Tunji-Ojo’s statement that there will now be a two-week timeline for the issuance of passports, saying the era when Nigerians waited for months to get their passports is over.  

in a press statement signed by the spokesman of the service, Aridegbe Adedotun at the weekend, Adepoju however clarified that there are different categories for passport issuance as well as different processes involved in the approval and production and issuance of passport.  

She said, 

In addition, The Comptroller-General stated that she has ordered an investigation into multiple complaints levelled against some of its officers over “noncompliance with ministerial directives on timeline passport administration.” 

Adepoju expressed profound concerns about complaints of misconduct attributed to personnel at certain passport offices across the country. He also revealed designated phone numbers for Nigerians to report any instances of misconduct by personnel, ensuring that appropriate sanctions will be imposed. 

She urged applicants to stop patronising individuals or entities that request cash payment for services, adding that Nigerians should report the unprofessional conduct of its personnel to any of the NIS offices.